Hi Castle by the Sea!

Attempts were made. At this time, the results have not been confirmed, and Red Rhino will wait to hear from the homeowner if needed.

Gutters are not connected to the pump. When pressure testing the gutter line from the pump, the pressure quickly builds and holds before getting to the gutters. This indicates that the gutter line is capped underground. Instead of gutters working as normal, these gutters act like an overflow. When water is added to gutters, the water is sent to waste.

Marked water level in pool. Water loss results will be confirmed by a (phone call) on (11/10). 

Confirmed water level is holding solid. The pool is not leaking. However the gutters now do need to be broken out to properly test.

Marked water level in pool. Water loss results will be confirmed by a (phone call). 

Found leak inside heater. Heater needs to be serviced.  

Gutters are all sealed in. Grates need be removed/broken out in order to properly test.

Description of deck and surface.        Deck:                         Concrete Surface: Sky Blue Picture of pool equipment. 

The pool will continue to leak at the same rate until repairs are completed.

Performed a complete dye test in the pool. Everything appears to be solid.